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CONTACT US

Email:

support@zbtourshop.zendesk.com

Please allow 48 hours for us to reply.

RETURN POLICY

All TOUR STORE purchases are FINAL SALE and not eligible for return.

ORDERING & SHIPPING

When will I get my order confirmation?

Order confirmations are automatically sent to the email address used to purchase at the time your order is complete.

Your confirmation email will include:

  • Line detail of the items ordered
  • Shipping and billing address

If you have not received your order confirmation within a few minutes of a successful order, please check your junk or spam folders and make sure your email address was entered correctly.

If the confirmation email is still not found in your inbox and/or you may have entered your email address incorrectly, reach out to our customer service team and we'd be happy to look into it for you and get this fixed! 

International Shipping

It is important to note that all taxes and duties are at the responsibility of the purchaser. We do not have the ability to mark packages as having "No Commercial Value" in order to reduce potential duties due.


If you have questions about your order location after it has arrived to your country, we recommend contacting your local postal service for updates.

When will my order ship?

Volume is super high! Please allow us 72 hours to process and ship!

YOUR PERSONAL INFO

Your rights under the California Consumer Privacy Act

The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights.

How to opt out

By clicking on the link below, we will no longer collect or sell your personal information. This applies to both third-parties and the data we collect to help personalize your experience on our website or through other communications. For more information, view our privacy policy.